Parcel Delivery Fee Phishing
A text says your parcel is held and asks for a tiny fee — which harvests your card details.
- Who scammers target
- Anyone who shops online — a large share of people are expecting a parcel
- Typical reported loss
- $50 – $1,500 per case
- Why people fall for this
- The tiny fee feels too small to be worth a scam, so people pay without checking the sender.
How it works
- 1You receive an SMS or email from a courier: "Your package is on hold, unpaid customs fee."
- 2The link opens a convincing copy of the courier's site.
- 3A small fee is charged to capture the full card number, expiry, CVV and a one-time code.
- 4Your card is then used for large purchases or added to a mobile wallet.
Real-world example
Ana pays a $1.99 "redelivery fee" on a page that looks exactly like the courier's. Two days later a $1,400 electronics purchase appears on her card.
- You are not expecting a delivery, or the message has no real tracking number.
- The web address is a lookalike domain with extra words or hyphens.
- A trivial fee page asks for CVV plus a code sent by your bank.
- Track parcels only in the courier's official app or by typing their address yourself.
- Never enter card details on a page reached from an unexpected message.
- If you entered details, freeze the card in your banking app immediately.
- Report the message as phishing and forward it to your national reporting service.