AI voice cloning calls
A relative's voice calls in a panic — an accident, an arrest, a hospital — and needs money transferred right now. A few seconds of their voice from social media is enough to clone it.
Protect your family
Most people who lose money to a scam were not careless — they were rushed. This page is written to be read out loud or printed for a parent, grandparent or anyone who prefers plain language.
Last reviewed 01 Aug 2026
Four rules that stop most scams
- 1. Never share a one-time code, PIN or password with anyone who calls you.
- 2. Hang up and call back on a number you looked up yourself.
- 3. Urgency is the scam. Genuine organisations let you take your time.
- 4. Talk to one family member before sending money to someone new.
Fake bank calls and texts
Someone claiming to be from the fraud department says a suspicious payment has been blocked, and asks you to confirm codes or move money to a "safe account".
Government impersonation
A recorded or live caller says they are from the tax office, social security or the police, and that an arrest warrant or benefit suspension is imminent unless a payment is made.
Remote access and "tech support"
A pop-up or caller says the computer is infected or a refund failed, and asks you to install a helper app so they can fix it. That app gives them live control of the device.
Investment and crypto scams
A friendly contact, group chat or slick app promises steady daily returns. Small withdrawals work at first, which builds trust before a larger deposit is asked for.
Sit down together and try a few situations. Practising once makes the real call far easier to recognise.
Take the quiz together